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Description of Lufthansa's businesses: - Description of the value chain for the most important products/services. - Introduction of Key Performance Indicators. - Description of the

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Description of Lufthansa's businesses: - Description of the value chain for the most important products/services. - Introduction of Key Performance Indicators. - Description of the main geographic markets. - Brief written functional analysis describing the principal contributions to value creation, important risks assumed, and important assets used. - Description of important business restructuring transactions, acquisitions and divestitures occurring during the fiscal year. (30 points)

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