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Description of the customer touchpoints of Maxis Communication - clear and detailed with relevant examples. *Definition by authors from journals & phases of touchpoints in
- Description of the customer touchpoints of Maxis Communication - clear and detailed with relevant examples. *Definition by authors from journals & phases of touchpoints in the Maxis Communications
- The evaluation of the customer relationship practices of Maxis Communications - clear and detailed with relevant example given.
- Suggestions to handle customer complaints effectivelyby Maxis Communication. *Four suggestions to handle customer complaints with valid justifications.
- Summary - all of the key points were summarized.
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