Question
Design specifications require that a key process for reviewing claims is 210 3 minutes. A process being considered for reviewing claims has a standard deviation
Design specifications require that a key process for reviewing claims is 210 3 minutes. A process being considered for reviewing claims has a standard deviation of 0.516 minutes.
To achieve four sigma quality (i.e., Cp = 1.33), what should be the process standard deviation if the process mean is centered?
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Operations Management
Authors: R. Dan Reid, Nada R. Sanders
4th edition
9780470556702, 470325046, 470556706, 978-0470325049
