Details

: Pick

a company

within a horizontal

industry

(food industry, retail,

service, etc.) that requires multipart tasks to complete either registration for

the website or service or online ordering. Part of the analysis will be to

identify pain points and a solution to fix pain points.

Part One: Tasks

1.

Look at the interaction model of the site and present the current

interaction flow. Take appropriate notes and screen grabs (if

necessary).

2.

Note ease of interaction with the site.

3.

Not

e Pain Points during the interaction with the site.

4.

Revisit the site and give recommendations on improving the

interaction, the layout of elements and objects in app/system.

5.

What type of improvements beyond what is on the site would you

recommend?

6.

What t

ype of improvements or features would be recommended for

repeat visitors/users?

Part Two: Analysis

7.

Using the information, data and analysis from the site visits:

a.

Create a

User

Story for the motivations of use.

b.

Create

a

detailed wireframe(s) that simplif

y/improve the site

visited.

c.

Note your improvements and recommendations. These may

require an additional wireframe or notation.

8.

The current user interaction, note the pain points in the interaction.

9.

The improved interaction to remove pain points in the

interaction

a.

Include a screen shot of the website that required the most work

to remove the pain points as well as your wireframes to

improve the problem area.