Question
Develop policy Submission details The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in
Develop policy
Submission details
The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
In this assessment task, you will need to demonstrate the skills required to review and develop policies.
You will need to consult with the business manager to develop a sustainability policy that is consistent with organisational approaches to sustainability and complies with legislative and regulatory requirements.
Assessment description
You have been hired as the new environment officer at Tiny Opera Company. You will need to review the Tiny Opera Company case study including their sustainability policy. You need to determine the shortfalls between the sustainability approach and the practices required of Tiny Opera Company and develop the sustainability policy to reflect those requirements.
You will need to present draft policy documents to the Business Manager (your assessor) to agree on the final policy document.
Procedure
1.Review the case study information provided and determine all legislative and regulatory documents that describe compliance requirements for this company.
2.Research best practice models used by theatres and performance spaces.
3.Develop three options for the direction and focus of the policy and consider the likely effectiveness, timeframe and cost of implementing the option. Write summaries of each option to present in your consultation with the Business Manager (your assessor).
4.Meet with the Business Manager (your assessor) to consult on the policy options and decide on the preferred option.
5.Draft a sustainability policy for Tiny Opera Company based on your research, the company information provided and your consultation session. Ensure that you:
a.specify the scope of the policy (who it applies to, relevant standards and legislation)
b.outline Tiny Opera Company'scommitment to the policy
c.address areas of sustainability that Tiny Opera Company specifically wants to focus on.
6.Meet with Business Manager (your assessor) to discuss:
a.typical barriers to sustainability policy implementation and possible strategies to address barriers
b.the process you are taking to develop the policy
c.the draft policy and gain approval for your draft.
7.Update your draft policy according to agreements that you made in consultation with the Business Manager.
8.Collate your research into legislation and best practice models and the sustainability policy you have developed into an interim report that includes:
a.an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
b.an explanation of how you developed a sustainability policy that reflects Tiny Opera Company's commitment to sustainability
c.strategies for promoting awareness of the sustainability policy
d.strategies for maximising the impact of the policy (training, marketing, stakeholder engagement).
9.Submit the report, and the final version of the sustainability policy, to your assessor. Ensure you keep copies for your records.
Specifications
You must provide:
three policy option summaries
draft sustainability policy
an interim report that includes:
an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
an explanation of how you developed a sustainability policy that reflects Tiny Opera Company's commitment to sustainability
strategies for promoting awareness of the sustainability policy
strategies for maximising the impact of the policy (training, marketing, stakeholder engagement)
final version of the sustainability policy.
Your assessor will be looking for:
reading skills to interpret documents to determine legislative requirements
writing skills to prepare documents appropriate to the context and audience
oral communication skills to:
present information and seek advice using questioning and listening skills
use appropriate conventions when communicating with stakeholders
numeracy skills related to timeframe and costs of policy options
work skills to:
modify policies and procedures
lead consultation with stakeholders
plan work activities of yourself and others
systematically gather information, set goals and evaluate options
knowledge of applicable environmental or sustainability legislation
knowledge of sources of information that can be used to plan and develop the organisation's sustainability policy
knowledge of policy development processes and practices.
Adjustment for distance-based learners
Consultation with the Business Manager (your assessor) can be completed via videoconferencing technology (such as Skype) or via email as agreed with your assessor.
Documentation can be submitted electronically or posted in the mail.
A follow-up interview may be required (at the discretion of the assessor).
Case study - Tiny opera Company
The history of the Tiny Opera Company
Tiny Opera Company operates in a rural NSW town. Colleen Starr started the company after moving to the small town from Sydney in the late 1970s. Colleen wanted to bring the wonder and entertainment of theatre-based performances to rural NSW. Her vision was to create a regional theatre that emulated the Sydney Opera House; making theatre both accessible and valued in her town and the surrounding community. Stella's idea and passion was shared by a wealthy landowner in the area who donated $2.3 million to support the purchase of a venue and the ongoing operation of the theatre. $1.3 million of this was invested in a trust which has been added to over the years that Tiny Opera Company has generated a profit.
Colleen Starr bought an old town hall that had been built in the early 1900s. The hall is listed on the State Heritage Register in NSW. Basic interior renovations were carried out to the stage, three dressing rooms, kitchen, break room, meeting room, food counter and ticketing booth including:
painting internal walls
installing wall-mounted radiators throughout the theatres, dressing rooms and break room
installing a dishwasher and oven in the kitchen
installing a wood heater in the meeting room.
Tiny Opera Company has staged regular performances in the theatre from the 1970s onwards.
Ten years ago, the Tiny Opera Company built a small office building to serve the growing number full time staff.
Tiny Opera Company today
The staff at Tiny Opera company currently include:
Stage Manager (part-time)
Director of Programming
Resident Designer (funded by a grant for three years)
Business Manager
Marketing Communications Manager (part-time)
Project Officers x 3 (part-time)
Customer Service Representatives x 2 (part-time).
This year, the Tiny Opera Company has added a position for a new environment officer. You have been hired as the new environment officer at Tiny Opera Company after responding to the following job advertisement.
You are inducted by Nic Tan, the Business Manager of Tiny Opera Company, who gives you an overview of how the company wants to approach sustainability.
In the last six months, Tiny Opera Company has been focusing on becoming a more sustainable operation. Nic Tan has reviewed some of the organisation's operations and has observed that resource use in the theatre is not aligned with sustainable work practices being promoted at Tiny Opera Company.
Nic realises that this is at least partly due to the policy and procedure documents not reflecting industry requirements or reflecting Tiny Opera Company's aim to increase sustainability across its operations. Nic wants you to update the sustainability policy to specifically reflect the sustainability aims of the business. Nic wants to focus on the following areas:
minimising resource use
using resources more efficiently
reducing toxic material and hazardous chemical use
employing life cycle management approaches
implementing a sustainability continuous improvement strategy.
Nic Tan also mentions that they need something in the policy that talks about measuring resource use and reviewing resource records periodically because that's the main way that Tiny Opera Company will be monitoring their progress towards minimising resource use.
Tiny Opera Company has made an effort to improve sustainability by pursuing some new sustainability initiatives:
programming of all reverse-cycle air conditioners in the office to automatically switch off at 4.45 pm every day:
currently air-conditioners are manually switched off
it is the responsibility of the last staff member leaving each day to turn them all off - this is rarely done, and most commonly all air-conditioners are left running 24 hours per day.
better sorting of recyclable paper from general rubbish
using low VOC (volatile organic compound) paint when painting sets for performances to protect the health and safety of workers.
Tiny Opera Sustainability Policy
Tiny Opera has a commitment to minimising environmental impact by:
using resources wisely
encouraging visitors to consider sustainability
focusing on appropriate management principles.
We seek to improve social, economic, cultural and environmental benefits in our decision-making.
Nic Tan provides you with the budget for the previous few years as well as projections for next year. Nic points out that the marketing budget has already been increased to allow for marketing the new Tiny Opera Company sustainability initiatives. Nic Tan envisages that you will create sustainability policy options that fit within amount that is currently being generated as profit. Nic Tan points out that there is quite a fluctuation in the amount of profit generated, so you should use it as a rough guide. 'Who knows', says Nic Tan, 'with an innovative sustainability plan, maybe you'll even be able to generate some additional income by bringing bigger audiences to the Tiny Opera Company in support of our new, sustainable direction'.
Sustainability is a long-term goal at Tiny Opera Company, but Nic would like to see a couple of actions implemented within the next 12 months.
Tiny Opera Company
2 years ago
Last year
This year
Next year (projected)
$
$
$
$
Income
Sales of goods and services
111,500
117,750
112,000
115,000
Venue hire
25,600
24,300
24,700
24,000
Grants
35,000
70,000
85,000
80,000
Philanthropy
75,500
74,750
72,000
72,000
Fundraising
3,300
6,500
5,800
4,500
Corporate partners
70,000
87,000
85,000
80,000
Investing activities
65,400
68,000
72,300
73,300
Total income
386,300
448,300
456,800
448,800
Expenses
Wages and salaries
275,000
303,000
358,000
358,000
Utilities
7,672
8,472
8,672
8,800
Maintenance
1,825
869
765
1,000
Accounting expenses
1,500
1,500
1,750
1,750
Marketing
4,270
4,320
5,245
8,200
Performance costs
58,000
47,700
53,670
55,000
Miscellaneous
2,500
3,200
1,275
2,000
Total expenses
350,767
369,061
429,377
434,750
Profit/loss
35,533
79,239
27,423
14,050
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