DIPLOMA - MENTAL HEALTH

1. WHAT IS THE RELATIONSHIP BETWEEN HUMAN RIGHTS AND HUMAN NEEDS?

2.WHAT IS THE UNIVERSAL DECLARATION OF HUMAN RIGHTS, AND HOW DOES IT APPLY TO MY ADVOCACY WORK?

3.WHAT ARE THE 3 MAIN FUNCTIONS OF ADVOCACY AND HOW CAN THESE BE APPLIED TO PROMOTE MY CAUSE?

4.WHEN WORKING WITH CLIENTS TO ADVOCATE FOR CHANGE, WHAT ARE MY DUTIES OF CARE AND RESPONSIBILITIES?

5.WHEN WORKING WITH CLIENTS TO ADVOCATE FOR CHANGE, WHAT ARE THE MANDATORY REPOTING REQUIREMENTS?

6. WHAT MANAGEMENT DUTIES AND RESPONSIBILITIES CAN I EXCPECT TO UNDEERTAKE AS A CHANGE LEADER?

7. IF A CLIENT EXPERIENCES A BREACH OF THEIR RIGHTS WHILE RECEIVING A SERVICE IN OUR FIELD OF WORK, WHAT IS A COMPLAINT HANDLING PROCESS?

8.IF A CLIENT EXPERIENCES A BREACH OF THEIR RIGHTS WHILE RECEING A SERVICE FROM OUR ORGANIZATION, WHAT EXTERNAL LEGAL AVENUES ARE AVAILble to them? should they be dissatisfied with the outcomes of the complaint handling process?