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Directions: Read through the case study Office Communications on pages 428 - 430 in the textbook and answer the questions below. Describe at least two

Directions: Read through the case study "Office Communications" on pages 428 - 430 in the textbook and answer the questions below.

Describe at least two communication problems presented in this case?

Provide at least three ways, how Cathy and Joe could have handled this situation better?

Describe at least two strategies that could have been used to prevent the communication problem between Cathy and Joe?

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