Discuss any 10 of 13 of the following concepts. Discuss how these concepts may help you more robustly understand the context in which you seek to design and deploy an improvement package.

(a) “Poverty of Analysis,”

(b) “The World is Flat”

(c) “VUCA” (Volatility, Uncertainty, Complexity, Ambiguity),

(d) “Sensemaking,”

(e) “Empathy” (see video presentation – Empathy: The Human Connection to Patient Care),

(f) “Context Matters: Contextual Intelligence,”

(g) “Paralysis through Analysis,”

(h) “Prototyping, Experimentation, and Learning”

(i) “Reflection: Reflective Practitioner”

(j) “Self-Awareness and Learning Agility”

(k) “Imagination, Ingenuity, and Open-Mindedness”

(l) “Humility, conscious choice and fierce resolve, and discipline.”

(m) “Smart AND Healthy” Organizations

Discuss why organizations fail to learn. Discuss why smart people fail to learn. How three ways failure to learn might be remedied?

Discuss what “Bounded Awareness” is. Discuss how bounded awareness might hamper effective decision-making or judgment-making. Discuss how decision-makers might overcome bounded awareness.