Discussion Question 1 for BIT-200 (Introduction to Information Technology) Develop hardware troubleshooting techniques for the following scenario: You are an IT Help Desk professional for a cable company that provides Internet connectivity, and you receive a phone call from an end user who is stating, "I am having trouble connecting to the Internet. I click on the Internet Explorer icon and get a 'page cannot be displayed' message. Can you help me?" Hint: A cable modem is provided for customers.