1. Discussthe corporation Quebecor Inc., Montrealapproach to product & service creation, design, manufacturing & delivery, and how the internal Operations activities create value for customers.
2. Explain how value is created, and the extent to which value is created, by each of the entities (other companies, etc)in the corporation's procurement and supply chain management process.
3. Imagine you are working for the corporation. In support of the goals of Marketing, what existing internal and external Operations activities should continue? What might be improved, and how?