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Dmitri works as a sales representative for East - West International Partners, a company that sells raw materials to companies and governments abroad. Dmitri, who
Dmitri works as a sales representative for EastWest International Partners, a company that sells raw materials to companies and governments abroad. Dmitri, who was born in Moscow and came to the United States when he was years old, was hired specifically to sell to customers in the former Soviet Union. Dmitri speaks English and Russian fluently and has an excellent sales background. He is also familiar with Russian customs and culture, which is one of the reasons he was hired. The company is sure his understanding of the area will help him serve existing customers and generate new business there.
The company has a strict code of ethics that forbids employees to offer or accept bribes and kickbacks. Dmitri knows that among some of his customers, bribes and kickbacks are considered a part of doing business. It is simply expected that you line some palms along the way to get the deal through. He also knows that he has to account for all his expenses for each customer. Dmitri and his Americanborn boss are traveling in Russia and are meeting with a client tomorrow, and Dmitri is pretty sure the client will want a kickback.
At the start of this case, look at The Hershey Companys Code of Ethical Business Conduct on page Because Dmitri faces a stark choice, this case can be used for an interesting class or team activity; students are likely to have strong feelings about their recommendations for him. Use a threecolumn table for question
Students answers to every question will vary. Use the student version of the worksheet for your own notes.
How should Dmitri approach this dilemma? If you think he should discuss the problem with his boss, what should he say?
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