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Dolo Manufacturing is a large manufacturing company that produces a wide range of personal products for the retail industry. Dolo Manufacturing has been in
Dolo Manufacturing is a large manufacturing company that produces a wide range of personal products for the retail industry. Dolo Manufacturing has been in business for 12 years, and its products are known to be of the highest quality. Recently, they have run into problems related to inventory management since they hired a new Supply Chain Manager. The company decided to bring you in as a consultant to help the new manager solve this situation and expects you to present them with your recommendations, solutions, and expected results. Prepare a brief presentation following a case study format. Problem Summary: Dolo Manufacturing has been experiencing frequent stockouts of essential materials and packaging due to unbalanced inventory levels [they use 480 materials]. This has caused the company to experience significant production line interruptions and insequently, delays in delivering finished goods. This has resulted in lost revenue and customer dissatisfaction. In addition, Dolo Manufacturing is facing a loss of market share due to its inability to service its customers as they expect. Key Questions you need to answer and provide solutions to Dolo's management team: 1. What are the root causes of the inventory stockouts? 2. What methods can you recommend and help Dolo implement to reduce or eliminate material stockouts [which constantly disrupt production lines]? 3. Dolo plans to invest in a new [and expensive] forecasting software that they believe will improve material availability by using advanced forecasting methods. Would you recommend this purchase? If yes, which method should they use? 4. How can Dolo Manufacturing improve and facilitate the timely delivery of materials and packaging from its suppliers? 5. How can Dolo Manufacturing improve its finished good delivery to its customers? (From the manufacturing perspective; tip: see Q2).
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