Donna is the service desk coordinator in a department store, and she has set a goal this month of finishing her daily office work quicker so she can assist at the Service Desk earlier in the morning. She knows this will also help decrease theft, which will assist the company in achieving its goal of decreasing costs. Donnas goal of finishing her office work quicker is a(n) _____. (operational goal , strategic goal , tactical plan, operating plan or strategic plan)