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During the verifi cation process of the airline check-in system from Exercise 4-3, it was discovered that there were really two types of passengers. The

During the verifi cation process of the airline check-in system from Exercise 4-3, it was discovered that there were really two types of passengers. The fi rst passenger type arrives according to an exponential interarrival distribution with mean 2.41 minutes and has a service time (in minutes) following a gamma distribution with parameters 5 0.42 and 5 14.4. The second type of passenger arrives according to an exponential distribution with mean 4.4 minutes and has a service time (in minutes) following 3 plus an Erlang distribution with parameters ExpMean 5 0.54 and k5 15 (that is, the Expression for the service time is 3 1 ERLA(0.54, 15)). A passenger of each type arrives at time 0. Modify the model from Exercise 4-3 to include this new information. Compare the results. Put a text box in your model with the numerical results requested, and repeat those same results from Exercise 4-3 in this text box for ready comparison; write a few words in your text box to address the question about comparison with Exercise 4-3.

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