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During which phase of business process reengineering (BPR) are new policies written or current ones are updated? A. Phase 4: Develop the future process B.

During which phase of business process reengineering (BPR) are new policies written or current ones are updated? A. Phase 4: Develop the future process B. Phase 3: Research and benchmarking C. Phase 2: Create/refine process baseline D. Phase 1: Plan

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