E$-$Biz Dreams $($Scenario$)$

Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.

To clarify how the overall goals are to be achieved, Robert will need to develop $\_\_\_\_\_\_\_\_$ plans.

Question $14$ options:

directional

operational

strategic

long$-$term