Question
E commerce business is a true reality, observing a mushroom growth in the past two decades.Besides bringing benefits for buyers and sellers it has also
E commerce business is a true reality, observing a mushroom growth in the past two decades.Besides bringing benefits for buyers and sellers it has also resulted in some unethical practices on part of customers. These include placing fake orders, giving false and biased reviews and returning orders without any reason as few examples. Discuss some reasons why customers act like that?
What is the implication of the above behavior on sellers and what could be their possible reaction after such actions?
Who makes up as the right regulator for e commerce business (discuss both domestically and internationally) and also discuss their role in such situation (unethical practices on part of buyers)
In the end suggest some strategies to sellers to reduce if not eliminate such actions by customers
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