Effective communication is critical to the success of a project. Communications models help us to understand the process of communications and thus avoid some of the pitfalls.

(a) Identify and describe the three basic communications models.

(b) As project manager, you are required to communicate a technical concept from one team member to another team member in a different country.

• • Describe how you might manage this process in terms of one of the communications models you have studied.
  • What are the pitfalls identified by this model and how might you use at least 3 different "effective communication techniques you learned about during lectures to manage this situation.