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Emotional Labouris a significant issue in service organizations. a) What does it mean? b) how does it cause stress for employees in specific

Emotional Labour is a significant issue in service organizations.

  a) What does it mean? 

  b) how does it cause stress for employees in specific jobs like busy restaurants, health clubs, hospital emergency rooms or walk in health clinics?

  c) what is the impact on the organization?

Use an example to support your answer.

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