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Emotional Quotient, or EQ , is arguably the ability to understand, use, and manage our own emotions in positive ways to relieve stress, communicate effectively,
Emotional Quotient, or EQ is arguably the ability to understand, use, and manage our own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Assuming for the moment, this to be true, and recognizing that academics support generally, the notion that our EQ varies and grows immensely during our lifetime, what are the business and organization implications of same?
How is this different from IQ and how, if at all, does this explain "bad behavior" both personally and within an organization?
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