Question
Enhancing Customer Experience in a Hospitality Industry using Data Analytics A detailed report on the use of Data Analytics to enhance the customer/traveler experience in
Enhancing "Customer Experience" in a Hospitality Industry using Data Analytics
A detailed report on the use of Data Analytics to enhance the customer/traveler experience in the Hospitality Industry. You are advised to do thorough research on "How the current hotel industry is using Data as a tool".
Points to consider-
Set few objectives- Min. 3 (as per the problem statement)
For every objective
Finalize the data points required
An algorithm that can be applied to achieve the objective
Probable outcome
Try considering Linear regression, Classification, Clustering, and Association rule mining algorithms. Some hint-
Linear Regression on Sales prediction, No. of probable visitors
Classification- Whether a person who has logged in on my website will be a probable customer or not?
Clustering- Dividing customers on their booking patterns
Association Rule Mining- Associations between service
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