Establish procedures to check that appropriate practice id carried out Define and implement continuous improvement processes to monitor and ensure quality client service delivery Plan and ensure the involvement of all stakeholders and parties in quality improvement processes such as colleagues, clients, family and management Process of ongoing inspection to ensure service follow good and best practices and to respond to changing legislative requirements and client needs Identify the professional development processes for the staff to develop the necessary competencies to meet changing service delivery requirements Identify and establish differences between stakeholder expectations and service delivery objectives Strategies to inform stakeholders the review results Plan and implement the revised strategies to improve outcomes based upon review findings