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Ethan works at a credit card company that tracks purchases by its credit card holders. Through his company's database system, Ethan analyzes the purchase behaviour

Ethan works at a credit card company that tracks purchases by its credit card holders. Through his company's database system, Ethan analyzes the purchase behaviour of the company's customers and tries to identify patterns in their behaviour. This information will be used later to target specific market segments with special services. What activity is Ethan engaged in?

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