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Even though Zappos' business is selling shoes, its business processes, supply chain, logistics, and execution are only as successful as its ____________________strategy, which is another

Even though Zappos' business is "selling shoes," its business processes, supply chain, logistics, and execution are only as successful as its ____________________strategy, which is another core piece of its success.

a. human resource

b. information technology

c. pricing

d. purchasing

e. marketing

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