1. Everprising Rental Car Pareto Analysis:

A very useful tool to help identify the most important issue among a plethora of symptoms is Pareto analysis. This can be used to analyze the cost of quality and point us in the direction of what quality problem to resolve first, second, third, and so on. Using the information provided below you will Pareto Diagram and identify which causes should be resolved as a priority.

The Everprising Rental Car company has a fleet of 167 vehicles.At any given time, approximately 35% of these are not in good working order and cannot be rented. The company is frustrated and needs to get this fixed so they have gathered some data on why the vehicles are inoperable.

The causes are:

Rental Car Issues	# of occurrences
Windshield wipers	32
Cracked windshield	9
Block heater and/or block heater cord not working	19
Light bulbs not working	22
Electrical issues - ignition, speedometer	4
Bad Tire/flat tire	9
Alternator issues	1
Alternators	7
Struts require replacement	3

1. Correctly make Pareto Diagram using this data

1. Identify and suggest ways that the top 3 causes could be prevented.

1. Pareto Analysis and Diagram:

You lead a prominent Manitoba based consulting company. You work with a very talented team of 22 professionals in this office. There has been recent trend of complaints about the effectiveness of the team meetings. The team meetings include all staff so it is important that they are viewed as productive. You proceeded to gather data as to why the meetings are not considered effective - "the causes".This is the data collected:

Comments on Team Meetings	Frequency
Agenda not provided prior to meeting	11
No Agenda for the meeting	18
Meetings often run over times	13
Only one or two people do all the talking	6
Meetings don't start on time	19
No assigned minute or action taker	4
People are on their phones	21
Meeting is redundant	15
Meeting should have been an e-mail	6

pareto diagram using this data

Identify the top 2 "causes" from the pareto and comment on why each of them, when improved, would improve the overall effectiveness of the team meetings.