EX16 XL CH08_GRADER CAP HW - Customer Satisfaction 1.5 Project Description: You have been hired to analyze the effectiveness of a local restaurant's drive-through service. As part of your analysis, you will evaluate customer satisfaction. You hypothesize that customer satisfaction decreases as wait time increases. You also believe there is a correlation between the quality of the food and overall satisfaction You have collected a cross-section sample of 30 customers' wait time and satisfaction level surveys based on the range of 1 to 5 with 1 being least satisfied and 5 being most satisfied. You have also pulled a random sample of 10 surveys to evaluate wait time satisfaction. nstructions. For the purpose of grading the project you are required to perform the following tasks Points Possible Step Instructions Download and open the file named exploring_e08c1CustomerService, and then save the file as 1 0.000 exploring_e08_grader_hl_LastFirst, replacing LastFirst with your name In the Survey worksheet, enter a conditional function in cell M3 to calculate average two decimal points Use the fill handle in cell M3 to copy the function down to complete the calculations. Be sure 2satisfaction of service for store 251 (cell L3). Format the results with the Number Format with 10.000 3 5.000 that you have used the appropriate mixed or absolute referencing in M3 before c opying Enter a function in cell M11 to calculate the number of survey responses in which restaurant 251 (in cell L11) received a 2 or less (in cell L10) in wait time and service 4 9.000 Use the fill handle in cell M11 to copy the function down to complete the calculations. Be sure that you have used the appropriate mixed or absolute referencing in M11 before copying 5 4.000 Use the RANK.AVG function in cell N3 to calculate the rank of store 251 based on the averages in the range M3:M5 6 6.000 Use the fill handle to copy the function down the column. Be sure to include the appropriate absolute or mixed cell references in N3 before you copy 2.000