Exercise 1 (CLOS 1 & 2) Suppose that a company is operating at the 3.6 o level. a) If the mean shifts by 1.9 o, what level of ppm defective does this imply? b) What percentage of products will fall inside the lower and upper specification limits? c) If projects have an average improvement rate of 32% annually, how many years will it take to achieve Six Sigma quality? Exercise 1 (CLOS 1 & 2) Suppose that a company is operating at the 3.6 o level. a) If the mean shifts by 1.9 o, what level of ppm defective does this imply? b) What percentage of products will fall inside the lower and upper specification limits? c) If projects have an average improvement rate of 32% annually, how many years will it take to achieve Six Sigma quality