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Explain the article entitled Which resources and capabilities underpin strategic key account management? (SDG 9)https://reader.elsevier.com/reader/sd/pii/S0019850118303614?token=97D7E21483C1C827E247602DE500A5942D6F395EFFA63B547285138ACCBA8FE637BF63C47CCB13B33E606268A9CB8ECF
Explain the article entitled "Which resources and capabilities underpin strategic key account management?" (SDG 9)https://reader.elsevier.com/reader/sd/pii/S0019850118303614?token=97D7E21483C1C827E247602DE500A5942D6F395EFFA63B547285138ACCBA8FE637BF63C47CCB13B33E606268A9CB8ECF
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Customer Service Career Success Through Customer Loyalty
Authors: Paul R. Timm
6th edition
133056252, 978-0132553001, 132553007, 978-0133056259
