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Explain the calculations for each of the diagram below. ++ + + + + * + + + + Customer importance rating (1 = low,5
Explain the calculations for each of the diagram below.
++ + + + + * + + + + Customer importance rating (1 = low,5 = high) Percent of customer importance rating Competitor research Cost of production Weight Operating system Expected life Camera piece Speaker Battery Tristell Glass Story Phone Stub Plus Vital Size 1 4% 3 2 1 5 Lightweight 2 8% . 2 2 1 4 Easy to use 3 12% 5 2 3 2 Reliable 3 12% 2 3 5 1 Cheap 16% 2 5 4 3 Big screen 3 12% AAA 1 1 3 1 4 16% 2 5 3 Long lasting battery High quality camera 3 4 5 20% . 5 3 2 Importance rating 1.04 5.64 4.12 4.32 2.12 1.16 3 2.76 Percent of importance 4% 23% 17% 18% 9% 5% 12% 11% House of Quality Example (Click on image to modify online) what the customer Aluminum com O Lady Auto oo Paint paket - Ergonomic design Compar Auto TQ Company A Olo OO Domov 4 5 O Lightweight Easy to use Reliable Easy to hold steady Color correction P G P 2 1 O P P How woll what we do meets the customer's wants (relationship matrix) 229 27 27 32 25 Our importance ratings Weighted rating of 25 = (1 x 3) (3 X 4) + (2x5) Target values technical attributes) 2 circuits 0.5A D Panel ranking *** Failure 1 per 10,000 2 to 0.760% yes 1 ok G 0.6 50% yes 2 ok F Technical evaluation 0.5 75% yes 2ok G ++ + + + + * + + + + Customer importance rating (1 = low,5 = high) Percent of customer importance rating Competitor research Cost of production Weight Operating system Expected life Camera piece Speaker Battery Tristell Glass Story Phone Stub Plus Vital Size 1 4% 3 2 1 5 Lightweight 2 8% . 2 2 1 4 Easy to use 3 12% 5 2 3 2 Reliable 3 12% 2 3 5 1 Cheap 16% 2 5 4 3 Big screen 3 12% AAA 1 1 3 1 4 16% 2 5 3 Long lasting battery High quality camera 3 4 5 20% . 5 3 2 Importance rating 1.04 5.64 4.12 4.32 2.12 1.16 3 2.76 Percent of importance 4% 23% 17% 18% 9% 5% 12% 11% House of Quality Example (Click on image to modify online) what the customer Aluminum com O Lady Auto oo Paint paket - Ergonomic design Compar Auto TQ Company A Olo OO Domov 4 5 O Lightweight Easy to use Reliable Easy to hold steady Color correction P G P 2 1 O P P How woll what we do meets the customer's wants (relationship matrix) 229 27 27 32 25 Our importance ratings Weighted rating of 25 = (1 x 3) (3 X 4) + (2x5) Target values technical attributes) 2 circuits 0.5A D Panel ranking *** Failure 1 per 10,000 2 to 0.760% yes 1 ok G 0.6 50% yes 2 ok F Technical evaluation 0.5 75% yes 2ok G
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