Explain the term "team consensus", and identify the four factors that Cole(2016) states must be considered when preparing for a discussion where consensus is being sought.

Q10. Explain how workplace communication is defined by Samson, Donnet and Daft (2018), and identify four types of communication that may be observed in the workplace, including examples of the types of resourses used in each.

Q11. Explain the following statement: 'In children's education and care services, communication tends to be decentralised or open'.

Q12. Explain why open communication is an effective strategy to use in children's education and care services.