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Explain whether customer service training would involve near or far transfer of training. How would you motivate managers to play a more active role in
- Explain whether customer service training would involve near or far transfer of training.
- How would you motivate managers to play a more active role in your customer service training?
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Customer service training typically involves near transfer of training Near transfer refers to the application of knowledge and skills in a similar co...
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Financial Accounting Tools for Business Decision Making
Authors: Paul D. Kimmel, Jerry J. Weygandt, Donald E. Kieso, Barbara Trenholm, Wayne Irvine
6th Canadian edition
1118644948, 978-1118805084, 1118805089, 978-1118644942
