Fatima 64 As you can see, the number of errors is not good. Also, keep in mind that the number of job errors and missed appointments is higher than the pool industry average 1 already emailed the team lead, Sandy, to see what's going on Here's her response" I also contacted Craig, the person on her team she is having problems with Here's what he says Crew Issues Correspondence Errors & Appointment Misses Pool Crew Errors & Appointment Misses Fatima Melanie Yordanova, based on what you're seeing what type of conflict seems to be present Functional Dysfunctional Intergroup Programmed Submit Apr May Total Crew Jobs Job Errors Appointment Misses June