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Finally you are ready to use your model to select top tweets with highest probabilities of prediction as customer service issue. The Prediction widget output
Finally you are ready to use your model to select top tweets with highest probabilities of prediction as "customer service issue". The Prediction widget output all the probabilities generated by the model. Remember that your initial task is to screen top 20 tweets out of around 1000 daily total tweets. After building this model, you want to reconsider whether 20 is a good number to start with. Let us assume that one false positive (models says it is customer service issue but it is actually not) costs 10 dollars and one true positive earns 10 dollars. Given your model output, how would you suggest your boss to make changes about how many tweets to review each day
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