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Find a Doctor is a small startup that helps people find a physician who best meets their needs ( location , insurance accepted, etc. )

Find a Doctor is a small startup that helps people find a physician who best meets their needs (location, insurance accepted, etc.). During a slow time for it, it has 7 staff members taking calls from customers. On average, one call arrives every 7 minutes (with a standard deviation of 7 minutes). Each staff member spends on average 22 minutes with each customer (with a standard deviation of 33.00 minutes).
How long does one of their customers spend, on average, waiting on hold before he or she can start speaking to a representative?

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