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Find a Doctor is a small startup that helps people find a physician who best meets their needs ( location , insurance accepted, etc. )
Find a Doctor is a small startup that helps people find a physician who best meets their needs location insurance accepted, etc. During a slow time for it it has staff members taking calls from customers. On average, one call arrives every minutes with a standard deviation of minutes Each staff member spends on average minutes with each customer with a standard deviation of minutes
How long does one of their customers spend, on average, waiting on hold before he or she can start speaking to a representative?
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