Fit to page Page view A Silverjet Circles the Business Flyer Silverjet pic, the first British exclusively business-class airline, commenced daily operations in 2007 with its maiden flight from London Luton to New York's Newark airport. The new airline challenges the dominant UK-US carriers (i.e. Virgin Atlantic/British Airways, United Airlines/American Airlines) for space in the transatlantic market by offering customers a private jet experience which includes a 30 minute only check-in time at Silverjet's exclusive private terminal, all from a relatively inexpensive 1939 return. Lawrence Hunt, the company's chief executive, said: "By offering our customers a fantastic, exclusively business class product from $999 return compared to an average of $3,000 from competitors, we will create a whole new breed of low fare luxury travel .. . As the first truly carbon neutral airline, we are enabling customers to neutralize the environmental impact and actively engage in the process of offsetting emissions from each flight.' Customers flying on Silverjet can enjoy sleeping on a 6'3" long flat bed with no in-flight announcements or other disturbances. Individually served gourmet meals are provided, complete with a digital in-flight entertainment system and, for Silverjet's female customers, a ladies only toilet. Included in the ticket price, Silverjet offers a mandatory carbon offset contribution through a joint scheme with leading climate change business the CarbonNeutral Company, giving passengers environmental peace of mind in knowing that the 'carbon points' that they earn will be put back into various climate-friendly projects around the world. Answer the following questions: A) Why do you think Silverjet has targeted business-class only passengers? (2 marks) B) What type of segmentation did they use? (1 mark) C) To what extent have Silverjet adapted their product/service offering for the segment they have targeted? (2 marks) D) How do you think Corona virus (COVID 19) has affected the airline's industry in general and Silverjet in specific? and why? (2 mark) E) If you are the Marketing manager of Silverjet at this difficult time, what would you do and why? Suggest three different things that you might do. (3 marks) O