FNSFMB512 - CP2 - RP - Call Conversation (Allan Parker) v1.0

According to your analysis and findings from the previous activities, you are to call Allan to:

Discuss his special financial needs

Discuss risk issues of selected type of loan and client tolerance

Review the selected credit options with the client

Communicate the IDR and EDR complaints resolution procedures

During the course of the conversation, Allan is to ask the following question:

'Could I cross-collateralise my owner-occupied home with the investment property to be bought?'

You are expected to clearly argument on why this is not an appropriate option for Allan (without providing financial or taxation advice) to ensure that you reject inappropriate options.