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For an M/M/1 queueing system with Poisson arrival with rate?and exponential service time with mean 1/?(rate?), some customers may bedissatisfiedwith the service they received and
For an M/M/1 queueing system with Poisson arrival with rate?and exponential service time with mean 1/?(rate?), some customers may bedissatisfiedwith the service they received and must be served again. Suppose that on completion of service, a customer is dissatisfied with probability 1??, for some 0
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