For example, to make every cup of coffee predictably good, Starbucks follows a high degree of Lastly, if companies can establish an organizational culture that employees embrace wholeheartedly and if employees really want to belong to that company because of that, then such a company is in a position to adopt normative control based on its organizational culture. In this kind of control mechanism, employees are willing to work really hard not because they would be rewarded (in some materialistic manner) for their success. There are no explicit rules or detailed procedures dictating employee behavior either. Instead, employees are extremely motivated to 'go the extra mile' to complete their assigned tasks because they personally associate themselves with the company culture.

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Given the description of the three kinds of control and their associated levers, offer one detailed example (about 6-8 sent of a control mechanism that you have either witnessed firsthand as an or read aboutnewspapers (., New York Times, Wall Street Journal, .) (., Fortune, Forbes, Business Week,).

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