For this assignment, you will use the course concepts to help you understand a conflict situation that you were part of at one time. Each question asks you to use one part of the course materials.

When you are deciding which conflict experience to analyze, please think about these things --Make sure it is a situation that you would be comfortable discussing in class --Remember that conflict situations include times when the other person was passive (ghosted, ignored you, went away--like when a team member on a group project just stops responding) --Read through the questions before you choose a situation to analyze, to make sure you choose a situation that will work for this assignment. (For example, it might be easier to analyze a conflict with someone you work with, and more difficult to analyze a conflict with a stranger you only encountered one time.)

And, please remember this definition of conflict in organizations (From Section 14-1, the 4th paragraph) "For our purposes here, we will define conflict as the process by which individuals or groups react to other entities that have frustrated, or are about to frustrate, their plans, goals, beliefs, or activities. In other words, conflict involves situations in which the expectations or actual goal-directed behaviors of one person or group are blockedor about to be blockedby another person or group."

TO TURN IN:

Briefly describe the conflict situation. Then, please answer these questions. Remember to label each answer with the question number (Or just include the whole question.) 1. Definition: What were the interdependencies in the situation? (See 14-2) What were the differences among the people involved? 2. Section 14-1, Type: What type of conflict was it? 3. Section 14-2, Causes: Which of these common causes of conflict in organizations ccontributed to this conflict? 4. Section 14-2, Resolution: Which conflict resolution approaches did each person use? 5. Handout, Resolution: Were the conflict resolution approaches appropriate or inappropriate, given the situation? 6. Handout, Resolution: Which approach do you think would have been the *best* to take, according to the information in this handout?