FORMATIVE ACTIVITY 3: IDENTIFY THE DEVELOPMENTAL NEEDS OF EMPLOYEES AND

PROVIDE OPPORTUNITIES FOR DEVELOPMENT

Complete the following questions individually. US 242919 SO3: AC1 AC4

[Total: 25]

1. Your line manager has requested that you provide guidelines on how you would ensure successful performance management and development of your underperforming team. What process steps would you follow? Hint: skills audit. (6)

2. List any four areas or functions which the Public Service Commission has identified as requiring scarce skills, and typically associated with a high turnover rate, and negatively affecting organisational performance. (4)

3. It is argued that most of the public sector suffers from a lack of professionalism and expertise. You recently joined the Public Service Sector Education and Training Authority (PSETA) and have been asked to make recommendations on closing skills gaps at a professional level. List any five areas you would target to enhance productivity within municipalities close to you. (5)

4. Provide recommendations on what local governments can do to reduce turnover and retain critical skills. Ensure to include statutory instruments you would use to access tax rebates from SARS. (10)