Fostering a Positive Relationship with an Audience When is an added measure of courtesy needed when fostering a positive relationship with an audience? A. When communication with people outside your organization B. When communication with your audience is regular, somewhat informal, and consistent C. When you know your audience well D. When you're close to your audience

Which of the following is TRUE when offering negative news to an audience? A. You should look for positive points to offer to your audience. B. Euphemisms often obstruct your message and shouldn't be used in conveying negative news. C. Unfortunately, you cannot communicate negative news without being negative. D. You should try to hide negative news in your message.

When trying to create a positive relationship with an audience through a website, which of the following should NOT be part of headings and subheadings? A. Concise B. Focused on the company C. Clear D. Focused on the reader