Fundamentals of Business Management $10$th Edition by Ricky Griffin

Chapter $8$ Case $$ Management at Work $-$ Elementary, Watson pg$.233-234$

$1.$ Consider the definition of knowledge workers in the text: $$workers whose contributions to an organization are based on what they know.$$ In what sense might just about any employee qualify as a $$knowledge worker$?$ For example, what qualifies as $$knowledge$$ in an organization$$s operational activities $($i$.$e$.,$ in the work of creating its products and services$)?$ What$$s the advantage to an organization of regarding all employees as knowledge workers?

$2.$ Review the sections in Chapter $4$ titled $$Decision$-$Making Defined$$ and $$Decision$-$Making Conditions.$$ Why are computers, especially cognitive computing systems, so effective in assisting the decision$-$making process? In particular, how can they increase the likelihood of good decisions under conditions of risk and uncertainty?

$3.$ Think of a few jobs in which the application of $$human$-$relationship skills$$ is important$$even absolutely necessary. Explain why these jobs require more than just decision$-$making skills. How about you? Does the job that you want to require good human$-$relationship skills? Do your human$-$relationship skills need some improvement? What sorts of things can you do to improve them?