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Funding for additional staff for the Help Desk was not part of the original EHR proposal but staff are concerned that they will not be
Funding for additional staff for the Help Desk was not part of the original EHR proposal but staff are concerned that they will not be able to meet the needs of User Support without some additional staff. Develop a proposal for Lailah Wyatt, Executive Owner of the EHR project, to take on to the organizational leadership. Keep the proposal to no more than one page in length. You may format it in whatever manner you wish (i.e., outline, table, paragraphs, etc.). Address the following: a) What days and hours should the Help Desk be open? Do you expect this to be permanent or temporary? Justify your case. b) How many staff persons are needed to support this schedule? Should they be permanent or temporary hires? Justify your case. c) The current Help Desk staff make $25/hour. What is the salary cost for your proposal
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