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FY18 Design Engineering $ 17,900 Inspection $ 14,000 Process Engineering $ 20,000 Rework $ 35,920 Scrap $ 30,000 Warranty repair costs $ 39,920 Total COQ

FY18 Design Engineering $ 17,900 Inspection $ 14,000 Process Engineering $ 20,000 Rework $ 35,920 Scrap $ 30,000 Warranty repair costs $ 39,920 Total COQ $ 157,740 Total Revenue $ 2,000,000 Determine the total cost of quality for the year as a % of revenue: a. 1.9% b. 3.3% c. 7.9% d. 2.0%

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