Gardenia Bakeries (KL) Sdn Bhd plans to produce and sell an industrial product (can be consumed by human/animal) to its customers in West Malaysia. The factory consists of 5 departments: Storage, Production, Maintenance, Quality Control and Warehouse. The functions of the departments are as followed:

additional information: Functions of the departments

(a) Storage: receiving, storing and preparing raw materials before production.

(b) Production: carrying out different stages of processes in converting raw materials to competed product.

(c) Maintenance: focusing mainly on the machines/tools/equipment used in Storage and Production departments.

(d) Quality Control: checking the completed product to meet customer expectation/quality standard.

(e) Warehouse: receiving approved completed product from production department and preparing for shipment.

The newly recruited manager is very concerned with the possible inefficiency and ineffectiveness of operating Gardenia Bakeries (KL) Sdn Bhd (Storage / Production / Maintenance / QC / Warehouse) department when he/she discovers that all the operating supervisors in his/her department are very lack of academic credential. In order to overcome the problem, the manager decides to conduct a series of training sessions. In preparing the training materials, the manager requires you (as an intern) to conduct some research on the following:

(a) Describe Two (2) problems (faced by your department) that are related to the manufacturing process.

(b)Research the types of solutions your department has adopted to solve the problems.

(c) Research the impact of such solution on the production costs of the factory.