1. General questions about operations management, answer the following questions

(Circle the correct answer)

1. The framework for carrying out all of an organizations functions is: (1p)

A) the competitive priority.

B) the corporate strategy.

C) the market analysis.

D) the organizational design.

1. Productivity can be improved by (1p)

A) increasing inputs while holding outputs steady .

B) decreasing outputs while holding inputs steady .

C) increasing inputs and outputs in the same proportion .

D) decreasing inputs while holding outputs steady .

1. A set of activities that delivers value to external customers is a: (1p) A) supply chain

B) core process

C) support process

D) system

1. Core competences are: (1p)

A) product or service attributes that represents the needs of a particular market segment

B) another name for competitive priorities

C) various strategies

D) the unique resources and strengths that management considers when formulating strategy

1. A business focusing on increasing the efficiency of its operation is more addressing: (1p)

A) volume flexibility

B) variety

C) consistent quality

D) low-cost