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Given below are nine activities that create value for a hotel business. Place the appropriate letter in the value chain diagram. A . The hotel
Given below are nine activities that create value for a hotel business. Place the appropriate letter in the value chain diagram. A The hotel trains all staff with communication and guest relation skills. B The hotel management team develops strategic plan and allocates budget and resources accordingly. C All the hotel rooms are well furnished with comfortable beds and a range of modern amenities such as nanocell television. mood lighting. D Fresh catering supplies are brought in every day. E The hotel handles guest complaints the utmost care, compassion, and respect. F The hotel promotes rooms and events through various social media sites and TV commercials. G The hotel provides airport dropoff service for free. H The hotel has a series of contracts with vendors from equipment, technology, bed linen, to tableware, wines and spirits. The hotel uses CRM software to keep in touch with the guests and provide immediate solutions to their problems and also send automated emails to the guests postbooking, prearrival, inhouse, and poststay. PRIMARYACTIVITIES SUPPORT ACTIVITIES General Administration Select Human Resource Management Select Technology Select Procurement Seiect Looking at the nine business activities above, can you identify an interrelationship between the primary and support activities. If so please describe that interrelationship briefly in the space below.
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