Given Creative Design Group's (CDG) situation in Problem 7 and Trendy's development of strategic objectives in Problem 8, she decided that, along with improving her recruiting processes for new and replacement hiring, it was time to replace the computer system with state-of-the-art hardware and software. Knowing that she and her staff did not have the expertise to design the type of system that they needed, Trendy looked around, analyzed three competing firms' proposals, and finally settled on Creative Computer Group (CCG) to act as consultants and system integrators. Before signing the contract, Trendy decided to ask Hy and Green Ishied (the CSE) to meet with her and the CEO of CCG to clarify the system design requirements and the wording of the contract. Trendy, Hy, and Green all agreed that the system needed to be completely integrated, with the capability to gather cost and scheduling data directly from the designers, and to produce all necessary business reports, as well as have graphics capability. Both cost and design information would have to be available to everyone in the firm. Therefore, the network should be capable of interfacing Macintosh and PC desktops via USB connections, with common printers. It should also provide for high bandwidth Internet access and capability to send and receive graphic and text data files. Charlie Nerd, the president of CCG, said that all those requirements could be met by the system that he would design. This was such an important project for his company that he would personally be the project manager for the instal- lation and testing of the new system. After outlining the plans for the system, Charlie asked if there were any questions. Trendy, High, and Green had no immediate questions, but promised to get back to Charlie within three days. a. Given the above information, perform a matrix data analysis to determine why (or if) CCG should get the contract to install the computer system. Justify your analysis. b. What questions would you suggest that Trendy, Hy, and Green ask Charlie before moving forward? c. Construct a process decision program chart, similar to Figure 3.9 in Chapter 3, but closely reflecting CCG's training needs. What special con- siderations would need to be included in training graphic designers with little business knowledge and business-oriented people (such as Hy and Green) with little artistic design knowledge, about each other's areas of work in order to use an integrated system?