Given the organisational culture and ethical problems faced at both Star City Casino and The Crown the Casino Control Authority has commissioned your group to provide a comprehensive report identifying the failures in organisational learning and development that led to the problems. Additionally, they have asked you to come up with a list of recommendations and solutions to changing culture to become a Learning Organisation which will not make similar mistakes in the future. They wish you to do the following in your report

Identify and discuss key characteristic about COMMUNICATION based on your analysis with backing evidence to make a Learning Organisation at both The Star and The Crown. They want you to be specific about the Industry and business imperatives of the Entertainment and Gambling sector and relate to Peter Senge's fifth discipline concepts!