Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk - in basis. The clinic has started receiving complaints from patients
Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walkin basis. The clinic has started receiving
complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved.
Upon arrival, customers receive a form from the receptionist and fill out relevant information such as personal health records and
insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the
dentist to see. A dental assistant then takes an Xray from the patient. A dentist then performs the checkup and discusses any issues
with the patient.
Based on conversations with staff members at the clinic, you have obtained the following information on the process:
It takes about minutes for a customer to fill out the paperwork.
Entry of information on the paperwork into the system and verification with past records takes another minutes for a receptionist.
There are two receptionists
It takes minutes, on average, for the dental assistant to take an Xray. There are three dental assistants on shift at any moment.
There are dentists working at the clinic. Each checkup takes minutes, on average.
The following table summarizes the process data collected above.
Assume that there exists unlimited demand, unless otherwise stated. Assume further that the dentists get paid $ per hour while the
receptionists and dental assistants get paid $ per hour.
a What is the labor content?
b What is the cost of direct labor?
Note: Do not round intermediate calculations. Round your answer to decimal places.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started